Before You Arrive
We recommend guests arrive at Refine 49 at least 15 minutes prior to your appointment time so you can enjoy the optimal spa experience. We also recommend showering prior to your service in order to receive maximum treatment benefit. If you are receiving a waxing service, it is best to avoid tanning for 24 hours prior to your appointment. Also, make sure you have at least 1/4-1/2 inch of hair growth so the wax will adhere!
First time clients who cancel their first appointment will require a 50% deposit to hold a future appointment time.
As a courtesy to all of our guests, should you arrive after your scheduled appointment time, the service will end on time, regardless of when it began, and the full price of the service will be charged. Large jobs such as weddings or heavy costume/event makeup require a non-refundable deposit to hold your appointment time, applied to the price of your service.